For Day 3 of Developer Hegemony Week, I’m going to up the stakes on the Thunderclap.IT campaign. If you sign up, you could win a free paperback copy of the book. I’m going to raffle off three books at random for everyone that signs up, but only if we meet the goal of 100 participants. We’re more than a third of the way there, but still have a long way to go.
For Monday morning’s post, I introduced the efficiencer in detail. But I took an admittedly philosophical tack in that post, offering more rhetoric than specifics. Today, I’d like go get specific instead. I want to talk about more pragmatically about the efficiencer firm.
In order to do that, I’m going to start by talking about inefficiency. After all, as efficiencers, we ought to have a keen eye for such things.
My Stint Making Hearing Aid Fitting Software
Years ago, I went to work for a company that manufactured hearing aids. This included several brands under the umbrella of the parent corporation, and all of them had international distribution networks. So, at the end of the day, the company does everything needed for the manufacture and global distribution of hearing aids.
Operationally, this includes something you might not consider at first blush. Hearing aids need something called fitting software. The people responsible for prescribing hearing aids to the population, audiologists, use this software to program the devices. This includes configuring different gains at different frequencies and setting up so-called “programs” that wearers can use in different environments. For instance, you might have a “restaurant” program with a much different array of settings than a “home watching TV” program.
Since you didn’t come here to learn the particulars of the hearing aid business, I won’t keep going with further detail. But I could. A lot. As I would learn during my tenure there, developer in this space face a steep learning curve. The complex nature of sound and gains mixes with the bureaucratic world of medical devices and regulations for a rich tapestry of arcane complexity. Months passed before I got my bearings there.